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Company Policies

 

Company Policies

NGV Depot collects certain personal information during account registration and order checkout. However, we will never share, give away, or sell your personal information. All personal information collected by NGV Depot is used only for order fulfillment and internal marketing purposes. We use industry standard SSL encryption technology during all exchanges of personal information.

Customer Information Confidentiality

We will sometimes ask customers for personal information such as your name, address, e-mail address, occupation, hobbies and other details. Providing us your information will simply help us offer products and services that we think you'd like to hear about. When you choose to give personal information to us over the Internet that we or our business partners may request, we will endeavor to inform you how we will use the information.

When we ask for personal information for any reason, we will provide a link to this policy statement to make our intentions clear.

Binding Agreement

By accessing this Website, you acknowledge that these Terms and Conditions form a binding agreement between you and NGV Depot or the successors and assigns of NGV Depot and you consent to be bound by these terms and conditions. If you do not wish to be bound by these Terms and Conditions, you may not use this Website. NGV Depot reserves the right to change these Terms and Conditions at any time; accordingly, you should review these Terms and Conditions each time you view the Website. Your continued use of this Website ratifies your consent and signifies that you agree to be bound by these Terms and Conditions as they may be amended.

Liability Statement

NGV Depot is a reseller of CNG components, parts, and kits manufactured by the suppliers. NGV Depot assumes no express or implied liability for any component misuse or installation by any firm or individual other than a CNG certified technician. NGV Depot offers no express or implied warranty for any CNG component other than the limited warranties offered by the component manufacturer. Therefore, I understand that NGV Depot is only the reseller of any component sold online and will consult with a qualified technician before installation of any CNG component purchased from NGV Depot online store.

NGV Depot equipment liability for losses or damages, arising out of any cause whatsoever, is limited to but shall not exceed a full refund of the purchase price, or at our option, repair or replacement of the part(s). NGV Depot shall not be liable for any consequential or incidental damages arising from the sale of parts or kits. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

WARNING! CNG conversions and installations consist of a volatile and flammable fuel operating under extremely high pressure. Improper installations of CNG component parts or conversion kits by untrained or unqualified personnel can result in serious injury or death to the installer, consumer, or end user. Do not attempt a repair, installation, or conversion until you are thoroughly familiar with the installation instructions and warnings contained in the manufacturer's literature.

 Auto Emissions & Legal Compliance

NGV Depot is not responsible for Federal or State Auto Emissions compliance on your vehicle. Some parts offered for sale may not be smog-legal in your area. It is the purchaser's responsibility to be aware of his/her local emissions laws and check for the compliance and legality of any parts purchased.

Compressed natural gas conversion sold by NGV Depot has only EPA certified kits. NGV Depot urges any installer to consult the Motor Age F1 Installation Guide, NFPA 52 and CGA 6.4 before attempting to install compressed natural gas conversion component on any vehicle.

Order Information Privacy and Credit Card Security
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. None of the tens of thousands of people, who have made purchases through NGV Depot LLC. web site using SSL, have reported to us fraudulent use of their credit card as a result of their online order. We believe SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.

To protect your information once your transaction is complete, NGV Depot LLC. stores your information on an off-line server stored securely behind our firewall. There is no external access to this information and its internal access is strictly monitored.

For your protection, never put your credit card number or other sensitive information in unencrypted e-mail. In the extremely unlikely event that we ever do suspect a customer's credit card number has been intercepted, we will immediately notify the customer.

Cookies
NGV Depot LLC. currently uses "cookies" on our site. Our cookies tag each visitor's browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. These cookies allow us to keep your order secure.